River Surge FC takes all incident reports very seriously; We aim to make all of our events safe, fun, and enjoyable for all involved!
In any team sport, concerns and/or conflicts will arise, and there will be a time when a Parent must be heard. Prior to communicating with the Coach(es), please ask yourself –
- Is my concern or comment true?
- Does my concern or comment directly involve my child?
- Is my concern or comment helpful?
- Is my concern or comment genuine?
If YES, please follow the Communication Protocol outlined below:
- “Cooling Off Period” – wait 24 hours prior to contacting the Coach(es). This allows for time to calm down, evaluate your concerns, and proceed with effective communication.
- NEVER interrupt practice or approach the coach after a game.
- Email or call to schedule a time to communicate with the coach.
- Face-to-face communication for personal concerns.
If you feel that your concerns have not been properly addressed, please click the following link to review our Communication Protocol and determine next steps for escalating your issues: riversurgefc.org/rsfc-communication-protocol-incidents-and-issues-2/